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Returns and cancellations

Contact us in case you want to return something


We focus on quality, so only packages that have not been opened can be returned within 14 days of purchase. Unfortunately we cannot return Fuchs and Klüber products, this also applies to other products that have been specially ordered for you. We sell oil and grease, in case a package is damaged but not leaking oil or grease then unfortunately we cannot exchange it.
Please note: bank / PayPal and credit card charges are not refundable.

Contact us so we can explain you more about our return procedure.



If the products have not left our warehouse, we can cancel the order. We charge a one-off £ 25.00 administration fee and the bank charges / paypal / credit card are non-refundable.

However, when products have left the warehouse, this means that we have to pay shipping costs to third parties, which can therefore no longer be canceled.

Send us an email with our order number to and we will respond as soon as possible.